If any product fails to comply with the manufacturer’s warranty, AO Industrial Supply shall immediately be notified and the product shall be returned to AO Industrial Supply or to the manufacturer within 30 days. Transportation charges on returned product shall be prepaid by the buyer, and AO Industrial Supply will credit the buyer any transportation charge involved with the returned products. Credit cannot be given for merchandise returned in damaged condition due to improper packing. Custom orders cannot be returned.
All sales are made F.O.B. point of shipment. Method and route of shipment are at the Company’s discretion, unless the customer supplies explicit instructions. Risk of loss will pass to the customer upon delivery to the F.O.B. point. The company will not insure shipment. Shipments will normally be made by Parcel Post, United Parcel Service (UPS), Air Express or Air Freight.